Customer Terms & Conditions
Welcome to Zruri Hai! Please read these terms and conditions carefully before using our services.
1. Acceptance of Terms: By accessing or using Zruri Hai's services, you agree to comply with and be bound by these terms and conditions.
2. Service Description: Zruri Hai connects users with Expert Professionals for various services. We facilitate the engagement between customers and service providers, ensuring a seamless experience.
3. User Eligibility: Users must be at least 18 years old and capable of forming a binding contract to use our services. By using Zruri Hai, you affirm that you meet these criteria.
4. Account Registration: To access certain features, users may need to create an account. Provide accurate and complete information during registration, and keep your account credentials confidential.
5. Service Requests: Customers can request services through the Zruri Hai platform. By doing so, you agree to pay the specified fees for the services rendered.
6. Payment: Payment for services is processed through the Zruri Hai platform. Users must provide accurate billing information. Zruri Hai is not responsible for any additional charges incurred through third-party payment processors.
7. Cancellation and Refund Policy: Users can cancel service requests within the specified timeframe. Refund eligibility is subject to our cancellation policy, outlined in detail on our platform.
8. User Conduct: Users agree to use Zruri Hai for lawful purposes and refrain from any activities that may compromise the platform's integrity or violate applicable laws.
9. Privacy: User privacy is crucial to Zruri Hai. Please refer to our Privacy Policy for details on how we collect, use, and safeguard personal information.
10. Intellectual Property: Zruri Hai retains ownership of all intellectual property associated with the platform. Users must not reproduce, distribute, or use any content without explicit permission.
11. Termination: Zruri Hai reserves the right to terminate or suspend user accounts at its discretion, especially in cases of policy violations or misuse.
12. Limitation of Liability: Zruri Hai is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
13. Governing Law: These terms and conditions are governed by the laws of [Jurisdiction], and any disputes will be resolved in the appropriate courts.
14. Changes to Terms: Zruri Hai may update these terms and conditions. Users will be notified of changes, and continued use implies acceptance of the updated terms.
15. Contact Information: For questions or concerns, contact us at [contact@zrurihai.com].